Returns & Exchanges
At Marbury London, we want you to be completely satisfied with your purchase. If your item is not quite right, you can return or exchange any unworn, tagged items within 28 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.
Ship the Package
Affix the pre-paid shipping label provided in your portal confirmation and drop the package off at your nearest authorized collection point.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing